Cedar Grove resident in black spot with NBN

The retiree was, soon after, given the green light to sign up for NBN by his provider; yet, there is still no connection.

“After signing me up, they came back to say that the ‘infrastructure wasn’t there’, which is not true,” Mr Gardam said.

“The infrastructure is there. My neighbours have NBN.”

Now, he’s calling on other residents – who have experienced connection complications – to speak up.

“I’m planning to do a letter box drop, telling every frustrated customer to get in contact with our local member,” Mr Gardam said.

“The government wanted to roll out the internet like this, so they should at least get it right – especially in this day and age.”

Information from Wright MP Scott Buchholz’s office stated that Mr Gardam’s property is one of 9000 premises – across Beaudesert, Jimboomba, Logan Village and Mount Nathan areas – that can order the fixed line service.

Construction is underway for an additional 9000 premises, in areas such as Jimboomba, Regency Downs, Forrest Hill, Laidley Heights and Lockrose.

“Mr Gardam is within an area that is ready for service; however, his premise is currently listed that the network infrastructure is still under construction,” Mr Buchholz said.

“The roll out of the network is Australia’s most complex infrastructure project and each premises is different, requiring individual assessment by both NBN and our construction partners.”

In the electorate of Forde, 5914 premises can connect to the NBN, and of those, 3543 households have signed up.

“Recently, construction has commenced in Carbrook and Chambers Flat, and a further 2400 premises in Windaroo, Bannockburn and Belicah,” Forde MP Bert van Manen said.

“I know there are a lot of people who are itching to have the NBN now, but major infrastructure projects like this take time.

“By the middle of next year, 50 per cent of the nation will be connected to the NBN.”