POLICE will launch a review of the history of police interaction with Browns Plains fire victim Doreen Langham, with focus on her call to police hours before the blaze broke out.
Deputy Commissioner Steve Gollschewski said he would head up the review despite an ongoing coronial investigation.
Ms Langham and her former partner Gary Hely died in a house fire in the early hours of Monday. Police had visited the unit a couple hours before the fire after the 49-year-old woman had called them for help.
Deputy Commissioner Gollschewski said Commissioner Katarina Carroll had committed heavily to trying to reform the domestic and family violence response in the state.
"She has immediately requested that I lead a review of the entire circumstances around this... even though there is a coronial investigation it is absolutely imperative for us as an organisation to give confidence to the community that the systems we have in place will protect them when they need to be protected," he said.
According to police, Ms Langham made a call to police sometime after 9pm and officers had attended the call-out after midnight.
"I can say with certainty, that I am confident the response on that night was as it should have been based on the information available at the time.
"But the question we have of course is what other information was available and what other information was in our system and indeed in any other systems across the nation that may have assisted us to make other decisions on that night," Deputy Commissioner Gollschewski said.
He said it was important for police to establish an entire timeline from when Ms Langham first intercepted with police and how the matter was dealt with from then.
The investigation would be independently overviewed by the Corruption and Crime Commission.
Deputy Commissioner Gollschewski said the Logan district had more than 3500 domestic violence incidents this year.
"It tells you the size of the problem police are dealing with...it is the busiest police district in Queensland and probably has the most domestic violence incidents in the state," he said.
He said it was unacceptable that Ms Langham's case had slipped through the cracks.
"And I hope that when we get through this investigation if we find something that could have been done differently - for victims as well, that there is better ways for them to do things - that we can identity that as well.
"She is the victim in this and her family is the victim in this. It's very important that we uncover what happened here," he said.
